SBI FASTag - Features, Benefits & How to Login
SBI FASTag is a prepaid RFID tag issued by State Bank of India that pays toll charges automatically at National Highway fee plazas. It is fixed on your vehicle’s windscreen, needs a minimum balance to stay active and can be recharged online. This page covers its features, fees, documents, recharge options and login.
What is SBI FASTag?
SBI FASTag is a device that uses Radio Frequency Identification (RFID) technology that allows toll payments to be made directly from a prepaid account or a related savings account to the toll plaza. The FASTag chip is attached to your vehicle’s windscreen and the FASTag reader scans the chip to make the payment.
SBI FASTag can be bought online by registering on the SBI FASTag portal or in person at an SBI Point of Service (PoS) location.
Features of SBI FASTag
The following are the features of SBI FASTag:
- The cashless payment system of the SBI FASTag enables users to make toll transactions without any cash.
- Faster transit speeds up travel through toll plazas by auto debiting the exact amount via SBI FASTag.
- Online recharge of SBI FASTag via Debit Card, Credit Card, Net Banking, or UPI.
- Provides immediate SMS alerts for toll payments, low balance, etc., on the registered mobile number.
Benefits of using SBI FASTag
The following is the list of benefits of SBI FASTag:
- Time and cost savings by enabling quick recharging and topping of FASTag account across the country via licensed SBI service providers.
- Easy online recharge of SBI FASTag through a dedicated portal using credit cards, debit cards, net banking, or wallets.
- Convenient transaction tracking by using the customer app to view toll payment history, transaction history, and account balance.
- Personal account creation by registering online and enjoying easy top-ups through online modes such as debit cards, credit cards, and internet banking.
- The validity period is 5 years from the date of issuance.
- SBI FASTag can also be used to activate the FASTag Annual Pass, which lets eligible private non-commercial vehicles cross National Highway and Expressway fee plazas for Rs.3,075, valid for one year or 200 crossings, whichever comes first. The pass is bought through the Rajmargyatra app or the NHAI website, and the tag must be properly affixed, linked to a valid vehicle registration number and not blacklisted.
How Does SBI FASTag Work?
The following are the steps of how SBI FASTag operates:
- Vehicles can pass through the toll plazas without stopping due to this FASTag which is an electronic toll collection system.
- The device specifications of the multi-layered rectangular tag which is a high-quality paper with an embedded chip
- To facilitate direct toll payments from a moving vehicle, RFID technology utilizes Radio Frequency Identification.
- Automatic deductions of toll charges are directly deducted from the bank account which is linked to the FASTag.
- Promotes cashless payments at toll plazas.
- Reduces congestion of national highways.
- Easy online recharge to the SBI FASTag online via credit card, debit card, net banking, and UPI.
SBI FASTag Helpline Number
Particulars | Details |
NHAI Toll Plaza Helpline (toll-free) | |
Balance Enquiry Missed Call (from registered mobile number) | 7208820024 |
Balance Enquiry SMS | Send FTBAL to 7208820019 |
How to Purchase SBI FASTag?
Online
The process that must be followed to purchase the SBI FASTag online is given below:
- In order to create the SBI FASTag account, the application form must be filled and submitted. The FASTag will be fixed on the car.
- Apply online through the customer online registration page of the SBI FASTag portal and complete the KYC and vehicle details asked for.
- An SMS will be sent to your registered mobile number with the password
- You can visit SBI FASTag official website and enter the relevant details to manage the account.
Offline
- Visit a Point of Sale (POS) counter.
- Apart from a POS counter, you can visit the bank branch to purchase the tag.
- Relevant KYC documents and vehicle documents must be carried when you visit the bank branch or POS counter.
- The vehicle must also be taken to the POS.
- Once the documents have been submitted, the representative will fix the tag on the car.
- The list of POS locations can be found on SBI FASTag PoS agent locations.
Different Methods to Recharge SBI FASTag
The different ways to recharge the SBI FASTag are given below:
- Via UPI apps.
- Credit Card/ Debit Card.
- Net banking.
- Cash at SBI FASTag agents, subject to the limits of your account type.
How to Recharge SBI Fastag Online?
You can easily recharge your SBI FASTag online through various digital platforms such YONO SBI app, UPI-enabled apps like Google Pay, PhonePe, Paytm, Amazon Pay, and BBPS (Bharat BillPay) or directly via the UPI handle NETC.<Vehicle Number>@sbi.
You need to follow the steps given below in order to recharge the Fastag through the SBI website:
- Visit the official portal of SBI FASTag.
- Log in by filling in your registered mobile number and password.
- On the next page, click on the option ‘Tag Recharge'.
- Enter the amount that you want to recharge.
- Select from the given mode of payments such as UPI, debit/credit card, or net banking.
- Confirm the payment and complete the transaction.
- You will receive a confirmation SMS after the recharge is completed.
Documents Required to Apply for SBI FASTag
The following is the list of documents required to apply for SBI FASTag:
- Completing the SBI FASTag application form is required
- Know Your Customer (KYC) documentation is mandatory
- Vehicle documents such as the Registration Certificate (RC) of the vehicle.
- Address proof required to apply for SBI FASTag are:
✓ Voter ID
✓ Passport
✓ Shop License
✓ Post Office Letter
✓ Local Government Official Letter
- ID proof required to apply for SBI FASTag are:
✓ PAN Card
✓ Passport (same address)
✓ Voter's ID (same address)
✓ Aadhaar
✓ Ration Card
✓ Utility bills of last three months
✓ Shop License
✓ Post Office Letter
✓ Local Government Official Letter
- Recent passport-size photo of the customer or vehicle owner
- A PAN and photo identification are required for full KYC, while an Officially Valid Document (OVD) is required for a small PPI account.
Fees and Charges levied on SBI FASTag Users
The following is the list of fees and charges levied on SBI FASTag users:
Particulars | Tag Cost | Security Amount(refundable) | Minimum Balance | Total |
Car/Jeep/Van/Tata Ace and mini light commercial vehicle | 100 | 200 | 100 (Top up only for First Time Issuance) | 400 |
Light Commercial Vehicle | 100 | 300 | 300 | 700 |
Three Axle Commercial Vehicles | 100 | 300 | 300 | 700 |
Bus/ Truck | 100 | 300 | 300 | 700 |
4 to 6 Axle | 100 | 300 | 300 | 700 |
7 or More Axle | 100 | 300 | 300 | 700 |
Heavy Construction Machinery (HCM)/ Earth Moving Equipment (EME) | 100 | 300 | 300 | 700 |
Note:
- Taxes are applicable to all purchases and top-ups.
- Convenience fee is levied on all transactions.
- To activate the RFID tag recharge of minimum balance required.
- Security deposit: Charged according to vehicle class, refundable upon closing the RFID Tag account.
- Toll deduction from respective toll plazas is applicable as per the regulations.
*Tax will be levied on all types of transactions.
SBI FASTag accounts are available as a small PPI (with cash loading), a small PPI (digital recharge only) and a full PPI. A small PPI account with cash loading has a balance limit of Rs.10,000, a monthly reload cap of Rs.10,000 and an annual cap of Rs.1,20,000, while a full PPI account has a balance limit of Rs.2 lakh.
How to Login to the SBI FASTag Account Online?
Here are the steps for SBI FASTag account login procedure for different login:
SBI FASTag Customer Login:
Here are some of the vital details regarding SBI FASTag customer login:
- SBI FASTag account can be accessed by retail customers online
- At the time of purchase of the tag, the FASTag customer account is created
- The password is sent by SMS to the registered mobile number of the vehicle owner, and the registered mobile number itself is the login ID
- The user can log into the account using the registered mobile number and password
- The FASTag related transactions can be accessed by the user through this digital account
- After logging in, you can check your tag balance, download transaction statements, recharge the tag, lodge complaints and surrender the tag.
- If you forget your password, use the 'Forgot Password' link on the login page.
SBI FASTag Agent Login:
Using the mobile numbers and passwords, the SBI FASTag agents or PoS representatives can log into their SBI FASTag agent account online.
What to do if SBI FASTag Gets Blacklisted?
The following are the steps that should be remembered in case SBI FASTag gets blacklisted:
- Add money to the SBI FASTag account in case of low account balance
- Submit the required KYC documents in case of incomplete KYC
- Select ‘Activate’ option by logging into the online FASTag account in case of deactivation or suspension
- Complete the Know Your Vehicle (KYV) process on the SBI FASTag portal in case the KYV is pending or has been rejected.
You can check whether your tag is active, low on balance or blacklisted on the My FASTag app from IHMCL, where green means active with sufficient balance, orange means low balance and red means blacklisted.
Reasons Why SBI FASTag Gets Blacklisted
The following are the reasons why SBI FASTag account gets blacklisted:
- Deactivation of RFID tag accidentally
- Incomplete documentation or KYC details
- Low SBI FASTag card balance
- Know Your Vehicle (KYV) not completed
- Mismatch between the vehicle class and the tag class
- Tag not affixed on the windscreen
- KYC validity expired
Things to Remember While Applying for SBI FASTag
The following are a set of things that you need to remember at the time of applying for a FASTag account:
- Ensure that the windshield glass is clean and dry from inside before applying for the SBI FASTag.
- Make sure there is no UV protection film screen on your car glass
- Make sure your limited KYC account is converted into full KYC account within 24 months from the date of applying for FASTag account
- Do not use chemical on SBI FASTag while cleaning the wind shield as it may damage the chip within
- Do not share your SBI FASTag log in and password with anyone
- If the FASTag reader fails to read the tag on your car windshield for the first time, make sure you move forwards and backwards for the reader to scan your FASTag
- Always maintain adequate balance in SBI FASTag
- Do not peel off the tags pasted on the windscreen unless it is necessary
- Lodge any toll transaction related complaint, if any, within 40 days from the date of transactions
- Complete the Know Your Vehicle (KYV) process before the tag is activated by uploading the prescribed vehicle images through the KYV section of the SBI FASTag portal. A rejected upload can be repeated up to five times, after which the tag is closed.
Summary
SBI FASTag is a prepaid RFID tag from State Bank of India that pays tolls automatically at National Highway fee plazas, with fees that depend on your vehicle class. You can buy it online or at an SBI PoS location, recharge it through the SBI FASTag portal, YONO SBI, UPI apps or BBPS, and keep it active with complete KYC and KYV. Apply for or recharge your SBI FASTag today to enjoy cashless, hassle-free toll travel.
FAQs on SBI FASTag
1.What is SBI FASTag?
SBI FASTag is a prepaid RFID tag issued by State Bank of India that pays toll charges directly from a linked prepaid or savings account. The tag is fixed on the vehicle’s windscreen and read by the FASTag reader at the toll plaza. This lets the vehicle pass through without stopping to pay in cash.
2.How does SBI FASTag work at a toll plaza?
SBI FASTag works through RFID technology, where the reader at the toll plaza scans the chip on the windscreen and the toll is deducted automatically from the account linked to the SBI FASTag. An SMS alert is sent to the registered mobile number for toll payments and low balance.
3.What are the main features and benefits of SBI FASTag?
SBI FASTag offers cashless toll payment, faster passage through toll plazas, online recharge and SMS alerts. It also lets you track toll payments, transactions and balance through your online account. The complete lists are given under the features and benefits sections above.
4.Where can I buy SBI FASTag?
You can buy SBI FASTag online through the SBI FASTag portal or in person at an SBI Point of Service (PoS) location or bank branch. You need to carry your KYC and vehicle documents, and the vehicle must be taken along so that the representative can fix the tag. The steps are listed in the purchase section above.
5.Which documents are required to apply for SBI FASTag?
Applying for SBI FASTag requires the application form, KYC documents, the vehicle Registration Certificate, ID proof, address proof and a recent passport-size photograph. The accepted documents are listed in the documents section above.
6.What fees are charged on SBI FASTag?
The tag cost, refundable security amount and minimum balance of an SBI FASTag differ by vehicle class and are listed in the fee table above. Taxes and a convenience fee apply to purchases and top-ups. The security amount is refundable when the SBI FASTag account is closed.
7.Is a minimum balance required to keep SBI FASTag active?
Yes, a minimum balance recharge is required to activate an SBI FASTag, and a low balance can lead to the tag being blacklisted. The minimum balance for each vehicle class is given in the fee table above.
8.How can I recharge SBI FASTag?
You can recharge SBI FASTag online through the SBI FASTag portal, YONO SBI, UPI-enabled apps, BBPS, net banking or cards. Cash recharge is also possible at SBI FASTag agents, subject to the limits of your account type. A confirmation SMS is sent once the recharge is complete.
9.What are the steps to recharge SBI FASTag through the SBI portal?
Log in to the SBI FASTag portal, open the recharge option, enter the amount and choose UPI, a card or net banking to pay. A confirmation SMS follows once the SBI FASTag recharge is complete.
10.How do I log in to my SBI FASTag account?
Retail customers can log in to the SBI FASTag portal with the registered mobile number and the password sent by SMS when the tag account was created. If you forget the password, the Forgot Password link on the login page lets you reset it. After logging in, you can manage your SBI FASTag account online.
11.Who can use the SBI FASTag agent login?
SBI FASTag agents and PoS representatives can log in to their agent account online using their mobile number and password. Customers use the separate customer login for their own SBI FASTag account.
12.Why does SBI FASTag get blacklisted?
An SBI FASTag can get blacklisted because of low balance, incomplete KYC, incomplete KYV, accidental deactivation, a mismatch between vehicle class and tag class, a tag that is not affixed on the windscreen or expired KYC. The blacklisting reasons are listed in the section above.
13.What should I do if my SBI FASTag is blacklisted?
First identify the cause and fix it: add money for low balance, submit KYC documents if incomplete, complete KYV if pending, or use the Activate option after logging in for a deactivated SBI FASTag. You can also check the tag status on the My FASTag app.
14.What is KYV for SBI FASTag?
Know Your Vehicle (KYV) is a verification process in which you upload the prescribed vehicle images through the SBI FASTag portal. It needs to be completed so that the SBI FASTag stays active and is not blacklisted.
15.How should I fix and take care of SBI FASTag on the windscreen?
Fix the SBI FASTag on a clean, dry windscreen that has no UV protection film, and avoid chemicals while cleaning because they may damage the chip. Do not peel the tag off unless it is necessary, and do not share your SBI FASTag login details with anyone.
16.What should I do if SBI FASTag is not read at the toll plaza?
Move your vehicle forwards and backwards so that the reader can scan the SBI FASTag, as mentioned in the things-to-remember section above. If the issue continues, contact SBI FASTag customer care using the helpline listed in the table above.
17.What should I do if SBI FASTag is debited incorrectly or twice?
Contact SBI FASTag customer care using the helpline listed above and lodge the complaint within the time limit given in the things-to-remember section. The bank reviews the complaint and raises the matter with the toll plaza, and incorrect deductions are refunded after verification.
18.How can I replace a lost or damaged SBI FASTag?
Report a lost or stolen SBI FASTag to SBI customer care so that it can be blocked to prevent misuse, and request a replacement at an SBI PoS location. A damaged SBI FASTag can be replaced the same way.
19.How can I close or surrender SBI FASTag?
Log in to the SBI FASTag portal and submit a closure request with the required documents. Any negative balance must be settled first, and the refundable security amount and remaining balance are returned after closure. You remain liable for transactions until the SBI FASTag surrender is complete.
20.Can I use SBI FASTag for the FASTag Annual Pass?
Yes, an eligible private non-commercial vehicle can activate the FASTag Annual Pass on its existing SBI FASTag if the tag is properly affixed, linked to a valid vehicle registration number and not blacklisted. The pass is bought through the Rajmargyatra app or the NHAI website, and its price and validity are given in the benefits section above.
Karishma VP has over a decade of experience in content writing which includes over five years specializing in personal finance. Her career in BankBazaar has given her the opportunity to write on a wide variety of financial products ranging from credit cards and home loans to insurance policies and government schemes. She believes that an understanding of personal finance is an important step to leading an independent, empowered life. This has led to her being passionate about learning more about the BFSI sector and writing about personal finance as clearly, concisely, and accurately as possible to make it accessible to a larger audience through BankBazaar.
Disclaimer
Credit Card:
Credit Score:
Personal Loan:
Home Loan:
Fixed Deposit:
Copyright © 2026 BankBazaar.com.