HDFC FASTag Customer Care Number
The HDFC FASTag customer care number is the toll-free helpline for all HDFC Bank FASTag support. HDFC FASTag is a contactless RFID tag fixed on the vehicle windscreen for cashless toll payments, and you can apply online or at your nearest HDFC Bank branch. This page lists the helpline and other support channels.
If you require any assistance regarding HDFC FASTag, you can reach out to the customer care cell at the below mentioned toll free number:
- Contact number: 1800 120 1243
You can also reach HDFC Bank FASTag support through the following channels:
Channel | Details |
Toll-free phone banking | 1800 120 1243 |
WhatsApp ChatBanking | Save 70-700-222-22 in your contacts, send "FASTag" on WhatsApp and select the option you need |
Email (services and sales queries) | support.fastag@hdfc.bank.in |
National Highway helpline (NHAI) | 1033 (24x7) |
HDFC FASTag customer care can help you with the following:
- Blocking a lost, stolen or damaged FASTag and requesting a replacement, for which a replacement fee is debited from your FASTag wallet.
- Checking the dispatch status of a new FASTag and escalating a delayed or rejected application.
- Reporting an incorrect toll deduction or a transaction dispute, which should be done within the time limit set by HDFC Bank.
- Raising service requests such as replacement, dispute, KYC update and closure through the HDFC FASTag customer portal.
- Activating the FASTag Annual Pass on your tag, with renewal and porting handled through the Rajmargyatra app.
You can recharge your HDFC FASTag wallet through the HDFC FASTag customer portal, PayZapp, any UPI app, HDFC Bank Mobile Banking and Net Banking, WhatsApp ChatBanking, or by scanning the UPI QR code printed on your tag.
Summary
The HDFC FASTag customer care number connects you to HDFC Bank's FASTag support for tag blocking, replacement, dispatch status, recharge and toll dispute queries. HDFC Bank also offers WhatsApp, email and the national highway helpline as additional support channels. Call the toll-free helpline listed above, or pick the channel that suits your query, and keep your vehicle number and FASTag details handy.
FAQs on HDFC Bank FASTag Customer Care Number
1.What is HDFC FASTag?
HDFC FASTag is a contactless toll payment tag offered by HDFC Bank that uses RFID technology for cashless toll payments. The tag is fixed on the vehicle windscreen and toll charges are deducted from your HDFC FASTag wallet.
2.How can I apply for an HDFC FASTag?
You can apply for an HDFC FASTag online or visit your nearest HDFC Bank branch to get it over the counter. Keep your vehicle registration certificate and KYC documents ready when you apply.
3.Can I buy an HDFC FASTag without an HDFC Bank account?
Yes, you can buy an HDFC FASTag online even if you do not hold a savings or current account with HDFC Bank. HDFC FASTag customer care can guide you if you face any issue during the application.
4.What is the HDFC FASTag customer care number?
The HDFC FASTag customer care number is the toll-free helpline listed in the contact section of this page, and it is the main channel for HDFC FASTag support. HDFC Bank also offers WhatsApp and email support for FASTag queries.
5.What can HDFC FASTag customer care help me with?
HDFC FASTag customer care helps with blocking a lost or damaged tag, replacement requests, dispatch status, application delays and incorrect toll deduction disputes. You can also raise many of these requests through the HDFC FASTag customer portal.
6.Is there a national helpline for HDFC FASTag users?
Yes, the NHAI national highway helpline is a round-the-clock service for FASTag and toll plaza related complaints, and it is available to HDFC FASTag users along with all other FASTag holders. Its number is listed in the contact table above.
7.Can I use one HDFC FASTag for two vehicles?
No, you need to buy a separate HDFC FASTag for each vehicle you own. Only one FASTag is issued per vehicle number, so a second tag cannot be issued for the same vehicle.
8.How can I get an additional HDFC FASTag for another vehicle?
Existing HDFC FASTag customers can apply online for an additional tag using the other vehicle's number, or visit the nearest HDFC Bank branch. Each vehicle needs its own FASTag.
9.What should I do if my HDFC FASTag is lost or damaged?
Call HDFC FASTag customer care on the toll-free number listed above to block the lost, stolen or damaged tag and request a replacement. A nominal replacement fee may apply and is debited from your FASTag wallet, so keep sufficient balance.
10.How can I check the dispatch status of my HDFC FASTag?
You can check the dispatch status of your HDFC FASTag using the FASTag application number, by calling HDFC FASTag customer care or by contacting your relationship manager.
11.Whom should I contact if my HDFC FASTag application is delayed or rejected?
Contact your HDFC Bank relationship manager or HDFC FASTag customer care for any delay or rejection in your FASTag application. They can tell you the reason and the next steps.
12.How can I recharge my HDFC FASTag?
You can recharge your HDFC FASTag wallet through the HDFC FASTag customer portal, PayZapp, UPI apps, HDFC Bank Net Banking and Mobile Banking, WhatsApp ChatBanking or the QR code on the tag. Alerts on toll transactions and low balance help you keep enough balance for seamless toll payments.
13.Can I recharge an HDFC FASTag for someone else?
Yes, you can recharge another person's HDFC FASTag using the recharge options available for HDFC FASTag. Keep the vehicle number of that FASTag ready.
14.How do I update KYC on my HDFC FASTag wallet?
You can update KYC on your HDFC FASTag wallet through the video KYC option on the HDFC FASTag customer portal. If you cannot complete it online, you can complete the KYC at an HDFC Bank branch.
15.How do I report an incorrect toll deduction on my HDFC FASTag?
Report the incorrect deduction to HDFC FASTag customer care or raise a transaction dispute through the HDFC FASTag customer portal. Report it promptly, as HDFC Bank accepts such disputes only within a set time limit.
16.Is HDFC FASTag mandatory for all vehicles?
Yes, as per Indian government rules, a valid FASTag, such as an HDFC FASTag, is required at National Highway toll plazas, where payments are processed digitally through FASTag or UPI. Vehicles without a valid, functional FASTag are charged a higher toll fee.
17.Does HDFC FASTag support the FASTag Annual Pass?
Yes, you can activate the FASTag Annual Pass on your HDFC FASTag. Renewal and porting of the pass are done through the Rajmargyatra app.
Disclaimer
Credit Card:
Credit Score:
Personal Loan:
Home Loan:
Fixed Deposit:
Copyright © 2026 BankBazaar.com.